The Customer Experience Specialist is the face of The Gamers XP. This role focuses on delivering excellent service, clear communication, and positive interactions at every touchpoint - from checkout to event management.
This department runs our in-store events, social media, website, and marketing content — from running a Magic prerelease to shooting a TikTok to updating our Wix event pages.
The TCG Specialist is a detail-focused role centered on the processing, evaluation, and management of trading card inventory. This position is responsible for sorting, conditioning, pricing, and inventorying cards across multiple games.
The Custodian helps keep The Gamers XP clean, safe, and welcoming. This role is essential to the day-to-day operation of the store and directly impacts customer comfort and staff efficiency.
